I brought my 2018 C400 Mercedes a few days ago after a somewhat frustrating experience with Mercedes Marin’s service department. I won’t beat up Mercedes Marin here, but I will never take it anywhere. There was a blood curdling squeak and my break light turned on a month or so after my last 50k service. They identified the issue(s) in a matter of hours, offered me options to fix them remaining conscious of costs/payments, ordered the parts and my car as good as new in just a few days. I didn’t get a chance to meet the folks who did the work, but thank you everyone. Edgar was a breath of fresh air and instilled confidence and trust from the first interaction. Even the owner personally texted me. Thank you!
John, you are so welcome, and we are happy that it worked out so well.
- Leonardi Automotive